Terms and conditions

Any reference to www.cameleondesigner.ca website will be under the name “Cameleon”.

PAYMENT METHODS

The transaction will be made through Paypal.
Cards accepted: Visa, Master Card, and American Express.
All prices are in Canadian Dollars ($CA).

TAXES FOR WHOLESALE ORDERS

For Quebec: GST and PST will be added.
For other Provinces (outside Quebec) the effective tax will be applied.

BASIC RATES - DELIVERY

Transport costs are fixed and do not depend on weight, but on the shipping address

  • For Quebec: minimum of $ 15,50, delivered within 8 working days (2-3 for handling and 3-5 for shipping)
  • For the rest of Canada (outside Quebec): minimum of $1 8,50 depending on the province, delivered within 5 to 10 business days.
  • For United States: delivery within 14 working days.
  • For Europe: delivered within 14 working days at minimum.

Free shipping for orders of $ 500 or more before taxes, in Canada only.

Note that from the moment the package is in the hands of the carrier, Caméléon Designer is no longer responsible for the goods

EXCHANGE POLICY

At Caméléon Designer, your satisfaction is our priority. It is therefore possible to designer@cameleon.ca make a return to change size or style within 10 days after receipt of the item. However, you will have to contact Julie beforehand via the following email address: designer@cameleon.ca We ask you, in order to facilitate the return process, to always contact us in advance by email and send us your name, invoice number and the reason for your return. We will provide you a return number and then you can proceed with the removal of the goods. You must have a return number and put it on the label or on the box for your return to be processed and accepted.
Merchandise return postage will be paid by the client (unless otherwise).
In the case of shortage, you will be given a credit that can be used within 30 days.

Take note that we do not make any refund.

However, the Caméléon Designer pinned tag should not have been removed from the item
The item must be in its original state, that is to say, should not have been worn, washed or damaged and should include all parts (if any).
No returns will be made on final sales, namely items sold at -50% or more. Please note that Caméléon Designer reserves the right to refuse a return if the goods are stained and/or damaged.

STOCK

We strive to always keep a lot of inventory products. Nevertheless it is possible that product falls out of stock while we process your order. In this case, our customer service will track your order and will keep you informed by email. Caméléon Designer undertakes to keep an update of the online store.

QUALITY

Caméléon Designer is committed to make and produce quality-clothing products in Quebec. All special specifications are labeled on the item (composition of the fabric and maintenance).

CANCELLATION

Caméléon Designer reserves the right to limit quantities, close accounts and to refuse or cancel an order, including after an order has been transmitted, and even if it has been confirmed or accepted or charged to your card credit. If your order is canceled after your payment has been processed, you will be fully refunded by Caméléon Designer.

SIZES

X-Small: 0-2 years
Small: 2-4 years
Medium: 4-6 years
Grand: 6-8 years
X-Large 8-10 years

CONTACT US

For questions regarding our products, any return or to know more about our exchange policies, you can contact us by email at designer@cameleon.ca .

PRIVACY

Your personal data are collected and processed strictly for the use of the website purpose, its services and for the purchase of products through the online store. Your personal data will not be disclosed to any third parties without your consent. Your personal data may be used only with your consent, in direct marketing purposes by email, to inform you of new products, promotions or special events. At any time, you can unsubscribe from the newsletter by sending an email to designer@cameleon.ca to protect the confidentiality of your personal information and risk (credit card number and expiration date), we have adopted security measures by installing an SSL (Secure Socket Layer). You are assured of access to a secure page, that is to say protected by SSL encryption technology, where the latter URL begins with "https".

TERMS AND CONDITIONS

The elements of content such as images, photographs, dialogues, drawings, figures, logos and other content, whatever the form, published on Caméléon Designer, including menus, web pages, graphics, colors, screens, instruments, characters and website design, diagrams, layouts, methods, processes are protected by copyright and any other intellectual property. The reproduction, total or partial, and whatever the shape, is permitted only with the written agreement of Caméléon Designer.

COMMUNICATIONS

Caméléon Designer’s mission is to constantly improve the efficiency of its customer service. Your comments, suggestions or ideas are greatly appreciated and help us fulfill our goal.

CHANGES AND UPDATES

Caméléon Designer can change or update without notice, his political service to customers. These modifications and updates will be listed. We recommend that you regularly consult this section to know our latest policies. The detail of policy Caméléon Designer releases here replaces all other previous communications.

EQUIPMENT

Caméléon Designer accepts no liability for any damage to you, your computer or other property that you own, that may arise due to your access to, use of, or downloading from this site or any materials provided on this site.

LAW

Any use whatsoever of this site is governed by the laws of the Province of Quebec, Canada, without giving effect to any principles of conflict of laws, including with regard to any dispute arising as a result of your use of this site or material from it. The United Nations Convention on the International Sale of Goods shall not apply. The courts of the Province of Quebec shall have exclusive jurisdiction over all disputes and claims.